Policies

 

  • Shipping timeline

Canada/ US: 4-6 business days.

International:10-35 business days. 

These are general estimates. Custom delays are beyond are control.

  • Depending on the customs on both arrival and departure countries, packages can be delayed a few days longer than estimated shipping times. 
  • We are not responsible for custom charges
Refunds and Exchanges

Due to the handmade nature of my work, there could be slight variations in the product you receive compared to photographs in the listing.

Custom orders are non-refundable.

If for whatever reason you are unsatisfied with the product you receive: Please contact me first if you are intending to send something back for a refund.

Once we have an agreement, you may send it back (at your cost) within 30 days of the purchase date, for a refund minus the shipping costs. Refunds will only be issued for unused products still in its original packaging.